Physician Practices

Each Physician Office presents a different situation and therefore requires a unique solution. This is why we offer our Platinum Gold and Silver Services for the Physician Practice. A brief explanation of each service is listed below along with a chart to compare each service. You may select the links for further details on each service.

Platinum

This is our most comprehensive billing and practice management solution. This level gives you the comfort of knowing all aspects of your accounts receivable are being managed by Med USA’s experienced staff, from charge entry to reimbursement processing to patient calls and follow-up.

Gold
This solution is best characterized by the shared approach to managing your accounts receivables. The Gold Service provides you with the benefit of retaining your most qualified and trusted staff to work along with Med USA. We will handle the busy day to day functions which will allow you to fully utilize the experience of your staff.


Silver
This service is for those practices which already have an effective and skilled staff managing their accounts receivables, yet want an experienced billing and practice management company providing service and support. Imagine the peace of mind knowing the software you use everyday to manage your practice is also being used and developed by Med USA. Additionally, our A/R Transitional Services gives you assurance knowing that Med USA can step in and fill any role of the billing and accounts receivable function.


DescriptionPlatinumGoldSilver
EOB Follow Up / Denial Management check platinum    
Insurance Follow Up Incoming / Outgoing Calls check platinum    
Unpaid Claims Follow Up check platinum    
Reimbursement and Payer Management check platinum    
Customer Service/Patient Calls Incoming / Outgoing check platinum    
Delinquent Calls check platinum    
Charge Posting check platinum checkbox  
Review Rules Fusion Edits check platinum gold check  
Charge Capture Verification check platinum gold check  
Patient Registration/Verification check platinum gold check  
Point of Service Payment Posting check platinum gold check  
Insurance Payment Posting check platinum gold check  
Bank Deposits check platinum gold check  
Document Imaging check platinum gold check  
Compliance check platinum gold check  
Scheduling / Front Office System check platinum gold check Checkbox Silver
Interactive Provider Participation Program check platinum gold check Checkbox Silver
Patient Statements check platinum gold check Checkbox Silver
EDI Submission & Maintenance check platinum gold check Checkbox Silver
Email / Text Message Practice Management Information check platinum gold check Checkbox Silver
Complete Practice Management Reporting check platinum gold check Checkbox Silver
Transitional A/R Management check platinum gold check Checkbox Silver
Software Upgrades & Support check platinum gold check Checkbox Silver
Data Security & Backup System check platinum gold check Checkbox Silver
Hardware Platform check platinum gold check Checkbox Silver

Ancillary Services

  • Custom Programs & Reports
  • Automated Appointment Reminder Calls, Text Messages, or Email
  • Payer Credentialing Services